WAYS TO WORK TOGETHER
Choose the support your practice needs.
Strengthen patient conversations, improve your client experience, or develop your hearing care team's demonstration skills. Your starting point depends on what your team needs most.
WAYS TO WORK TOGETHER
Choose the support your practice needs.
Strengthen patient conversations, improve your client experience, or develop your hearing care team's demonstration skills. Your starting point depends on what your team needs most.
WAYS TO WORK TOGETHER
Choose the support your practice needs.
Strengthen patient conversations, improve your client experience, or develop your hearing care team's demonstration skills. Your starting point depends on what your team needs most.
The Hearing Academy
Help your patients understand hearing technology differences and feel confident in their choices. Two days of in-office training give your team a repeatable speech-in-noise demonstration process, with tools and follow-up to support premium technology adoption.
WHO THIS IS FOR
Independent hearing care practice owners
Teams developing premium technology conversations
Practices seeking a consistent demonstration process
WHAT TO EXPECT
Two days in-office and a tailored growth strategy
Implementation framework, tools, templates and scripts
Accountability sessions at 30 and 60 days
The Hearing Academy
Help your patients understand hearing technology differences and feel confident in their choices. Two days of in-office training give your team a repeatable speech-in-noise demonstration process, with tools and follow-up to support premium technology adoption.
WHO THIS IS FOR
Independent hearing care practice owners
Teams developing premium technology conversations
Practices seeking a consistent demonstration process
WHAT TO EXPECT
Two days in-office and a tailored growth strategy
Implementation framework, tools, templates and scripts
Accountability sessions at 30 and 60 days
The Hearing Academy
Help your patients understand hearing technology differences and feel confident in their choices. Two days of in-office training give your team a repeatable speech-in-noise demonstration process, with tools and follow-up to support premium technology adoption.
WHO THIS IS FOR
Independent hearing care practice owners
Teams developing premium technology conversations
Practices seeking a consistent demonstration process
WHAT TO EXPECT
Two days in-office and a tailored growth strategy
Implementation framework, tools, templates and scripts
Accountability sessions at 30 and 60 days
WHO THIS IS FOR
Practice owners and service business leaders
Teams improving the experience around their service
Businesses seeking stronger loyalty and referrals
WHAT TO EXPECT
Three private sessions and a client journey map
A tailored action plan, templates and resource library
Implementation support by email and WhatsApp
Needle Moving Moments™
Give clients more reasons to remember and recommend your business. Over 90 days, you'll map their journey, identify the interactions that matter, and put a tailored experience plan into practice with support along the way.
WHO THIS IS FOR
Practice owners and service business leaders
Teams improving the experience around their service
Businesses seeking stronger loyalty and referrals
WHAT TO EXPECT
Three private sessions and a client journey map
A tailored action plan, templates and resource library
Implementation support by email and WhatsApp
Needle Moving Moments™
Give clients more reasons to remember and recommend your business. Over 90 days, you'll map their journey, identify the interactions that matter, and put a tailored experience plan into practice with support along the way.
WHO THIS IS FOR
Practice owners and service business leaders
Teams improving the experience around their service
Businesses seeking stronger loyalty and referrals
WHAT TO EXPECT
Three private sessions and a client journey map
A tailored action plan, templates and resource library
Implementation support by email and WhatsApp
Needle Moving Moments™
Give clients more reasons to remember and recommend your business. Over 90 days, you'll map their journey, identify the interactions that matter, and put a tailored experience plan into practice with support along the way.
Team Training & Speaking
Give your front-office and clinical teams language they can use when patients ask about cost, care options or next steps. Sessions apply Exactly What to Say® principles to the situations your practice faces, with time to practice.
WHO THIS IS FOR
Medical and medically adjacent private practices
Front-office staff and clinical providers
Associations, conferences and team events
WHAT TO EXPECT
Content shaped around your team's conversations
Practical language, questions and interactive exercises
Virtual or in-person delivery to suit your team or event
Team Training & Speaking
Give your front-office and clinical teams language they can use when patients ask about cost, care options or next steps. Sessions apply Exactly What to Say® principles to the situations your practice faces, with time to practice.
WHO THIS IS FOR
Medical and medically adjacent private practices
Front-office staff and clinical providers
Associations, conferences and team events
WHAT TO EXPECT
Content shaped around your team's conversations
Practical language, questions and interactive exercises
Virtual or in-person delivery to suit your team or event
Team Training & Speaking
Give your front-office and clinical teams language they can use when patients ask about cost, care options or next steps. Sessions apply Exactly What to Say® principles to the situations your practice faces, with time to practice.
WHO THIS IS FOR
Medical and medically adjacent private practices
Front-office staff and clinical providers
Associations, conferences and team events
WHAT TO EXPECT
Content shaped around your team's conversations
Practical language, questions and interactive exercises
Virtual or in-person delivery to suit your team or event
BACKGROUND & CREDENTIALS
Experiences from inside the practice.
Au.D.
A career in hearing care.
20+ years
Clinical and leadership experience in hearing care
Multi-clinic operator
Led growth across multiple practice locations
Industry speaker
Featured at major hearing care associations & events
Board service
The advisory board of Orange & Gray.
BACKGROUND & CREDENTIALS
Experiences from inside the practice.
Au.D.
A career in hearing care.
20+ years
Clinical and leadership experience in hearing care
Multi-clinic operator
Led growth across multiple practice locations
Industry speaker
Featured at major hearing care associations & events
Board service
The advisory board of Orange & Gray.
BACKGROUND & CREDENTIALS
Experiences from inside the practice.
Au.D.
A career in hearing care.
20+ years
Clinical and leadership experience in hearing care
Multi-clinic operator
Led growth across multiple practice locations
Industry speaker
Featured at major hearing care associations & events
Board service
The advisory board of Orange & Gray.
COMMON QUESTIONS
Good things to ask.
Which program is right for me?
How long does each engagement last?
Do you only work with hearing care practices?
Is the work virtual or in person?
What happens after the training?
COMMON QUESTIONS
Good things to ask.
Which program is right for me?
How long does each engagement last?
Do you only work with hearing care practices?
Is the work virtual or in person?
What happens after the training?
COMMON QUESTIONS
Good things to ask.
Which program is right for me?
How long does each engagement last?
Do you only work with hearing care practices?
Is the work virtual or in person?
What happens after the training?
Ready to help your team take the next step?
Start with the conversations or experiences you want to improve. A 30-minute discovery call will help you explore the right support for your practice.
Ready to help your team take the next step?
Start with the conversations or experiences you want to improve. A 30-minute discovery call will help you explore the right support for your practice.
Ready to help your team take the next step?
Start with the conversations or experiences you want to improve. A 30-minute discovery call will help you explore the right support for your practice.
