SPEAKING & WORKSHOPS
Give your audience something they can use in their next conversation.
Practical sessions for medical and medically adjacent practice teams, associations and business audiences. Choose a focus on patient communication, client experience or hearing care, tailored to the people in the room.
SPEAKING & WORKSHOPS
Give your audience something they can use in their next conversation.
Practical sessions for medical and medically adjacent practice teams, associations and business audiences. Choose a focus on patient communication, client experience or hearing care, tailored to the people in the room.
SPEAKING & WORKSHOPS
Give your audience something they can use in their next conversation.
Practical sessions for medical and medically adjacent practice teams, associations and business audiences. Choose a focus on patient communication, client experience or hearing care, tailored to the people in the room.
TOPIC AREAS
What your audience can put to use.
Better patient conversations
Use curiosity and thoughtful questions to understand concerns and help patients make informed decisions.
Talking about price with confidence.
Prepare for cost questions and explain value without letting personal assumptions about affordability lead the conversation.
Explaining services and next steps
Give front-office teams practical language for explaining services, answering process questions and helping patients understand what happens next.
Demonstrating hearing technology
For hearing care audiences: explore how a structured speech-in-noise process helps patients experience technology differences during a consultation
Needle Moving Moments™
Identify small, intentional interactions that can make your client experience more memorable and worth recommending.
Turning training into daily habits
Bring new skills into everyday work through realistic scenarios, guided practice and a clear action plan.
TOPIC AREAS
What your audience can put to use.
Better patient conversations
Use curiosity and thoughtful questions to understand concerns and help patients make informed decisions.
Talking about price with confidence.
Prepare for cost questions and explain value without letting personal assumptions about affordability lead the conversation.
Explaining services and next steps
Give front-office teams practical language for explaining services, answering process questions and helping patients understand what happens next.
Demonstrating hearing technology
For hearing care audiences: explore how a structured speech-in-noise process helps patients experience technology differences during a consultation
Needle Moving Moments™
Identify small, intentional interactions that can make your client experience more memorable and worth recommending.
Turning training into daily habits
Bring new skills into everyday work through realistic scenarios, guided practice and a clear action plan.
TOPIC AREAS
What your audience can put to use.
Better patient conversations
Use curiosity and thoughtful questions to understand concerns and help patients make informed decisions.
Talking about price with confidence.
Prepare for cost questions and explain value without letting personal assumptions about affordability lead the conversation.
Explaining services and next steps
Give front-office teams practical language for explaining services, answering process questions and helping patients understand what happens next.
Demonstrating hearing technology
For hearing care audiences: explore how a structured speech-in-noise process helps patients experience technology differences during a consultation
Needle Moving Moments™
Identify small, intentional interactions that can make your client experience more memorable and worth recommending.
Turning training into daily habits
Bring new skills into everyday work through realistic scenarios, guided practice and a clear action plan.
ON STAGE
Moments from recent events.
Substance over polish. Real conversations with the people in the room not a deck performed at them.
Substance over polish. Real conversations with the people in the room not a deck performed at them.
IN THEIR WORDS
What practice owners say.
"I can not say enough wonderful things about this training. Best sales training I have attended in many years. She is amazing and so different than anything else I would gladly hire her..."
Dr. Lacey Brooks
North Houston Hearing
"I can’t recommend you highly enough. In fact, we are discussing bringing you out to our clinic for more personalized training and deeper work on our patient journey. Thank you..."
John Chakan
Berkeley Hearing Center
"I cannot recommend Dr. Nancy Duncan highly enough as a business consultant and trainer. Bringing her in to work with our providers has been one of the most impactful d..."
Dr Kelsi Mangrem
Holland Hearing Center
"Nancy is the kind of audiologist who never stops growing. Everything she pursues, every skill she sharpens, you can tell it comes from a genuine desire to do better fo..."
Dr Jana Emola-Austin
Allison Audiology
IN THEIR WORDS
What practice owners say.
"I can not say enough wonderful things about this training. Best sales training I have attended in many years. She is amazing and so different than anything else I would gladly hire her..."
Dr. Lacey Brooks
North Houston Hearing
"I can’t recommend you highly enough. In fact, we are discussing bringing you out to our clinic for more personalized training and deeper work on our patient journey. Thank you..."
John Chakan
Berkeley Hearing Center
"I cannot recommend Dr. Nancy Duncan highly enough as a business consultant and trainer. Bringing her in to work with our providers has been one of the most impactful d..."
Dr Kelsi Mangrem
Holland Hearing Center
"Nancy is the kind of audiologist who never stops growing. Everything she pursues, every skill she sharpens, you can tell it comes from a genuine desire to do better fo..."
Dr Jana Emola-Austin
Allison Audiology
IN THEIR WORDS
What practice owners say.
"I can not say enough wonderful things about this training. Best sales training I have attended in many years. She is amazing and so different than anything else I would gladly hire her..."
Dr. Lacey Brooks
North Houston Hearing
"I can’t recommend you highly enough. In fact, we are discussing bringing you out to our clinic for more personalized training and deeper work on our patient journey. Thank you..."
John Chakan
Berkeley Hearing Center
"I cannot recommend Dr. Nancy Duncan highly enough as a business consultant and trainer. Bringing her in to work with our providers has been one of the most impactful d..."
Dr Kelsi Mangrem
Holland Hearing Center
"Nancy is the kind of audiologist who never stops growing. Everything she pursues, every skill she sharpens, you can tell it comes from a genuine desire to do better fo..."
Dr Jana Emola-Austin
Allison Audiology
Planning a session or event?
Share your audience, your date and the conversations you want to improve. The topic, format and time available will shape your session.